Agent

Ava works as a front desk receptionist for your web site or SMS channel answering customer questions about your business, products or services. Ava is trained to be professional, courteous and patient. Ava works using your domain knowledge base. Our Managed Business Services works with you to craft a knowledge base using your web site, employee skills and other information provided by you.

Agent is typically your first contact with potential customers and making good impression is important to convert leads into sales. Ava can identify leads, take action items and relay to back office for follow up.