Live Agent

Thrill your customers with easy-to-use AI Contact Center

AI VOICE Connect

Powered by Ava Receptionist or Agent roles, AI Voice Connect offers a simple to use business or contact center voice service.

Ava can host caller, answer simple questions or connect to an agent by name, skill, or call reason!

✔ Fully powered by AI Digital Assistant
✔ No per agent or employee fee
✔ Pay as you go


AI SMS Connect

Powered by Ava Agent or Advisor roles, AI SMS Connect offers a simple to use business or contact center SMS service.

Ava can answer customer questions or connect to a live agent. Customers use their native SMS to chat with the agent.

✔ Fully powered by AI Digital Assistant
✔ No per agent or employee fee
✔ Pay as you go


AI CHAT Connect

Powered by Ava Agent or Advisor roles, AI Chat Connect offers a simple to use business or contact center web chat service.

Ava can host web site visitors, answer their questions or connect to a live agent.


✔ Fully powered by AI Digital Assistant
✔ No per agent or employee fee
✔ Pay as you go


Make it easy with SMS Contact Center

SMS is ubiquitous with billions of messages sent daily.

More and more people are migrating to Chat based services whether it is social media, search or simply conversing with friends and family. While there are chat-based Apps available, not all customers are on the same App and it makes it very expensive for businesses to deploy on multiple chat platforms.

Enter SMS: The most commonly available chat platform on every mobile phone in the world. Just like a phone call, SMS contact center simply works with a business phone number dedicated to SMS. There are several other advantages with SMS including automatic lead generation and user context. Contact us for more details.

Natural Text Conversation

Customers can converse with Ava for quick questions. Ava will answer based on its pre-trained knowledgebase. When needed, Ava can bring an agent on-line to carry on with the conversation. When agent finishes, Ava can continue, if needed.

Full context is available to agent to take-over the conversation. This is the most advanced and simplest form of customer service and is guaranteed to improve customer satisfaction.

Contact us for demo and how Ava can help with your contact center.